diamond exchange 9

diamond exchange 9 App support

Contact
+91 3262474832

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamond exchange 9:

Q1: How to log in after installing the diamond exchange 9?

To log in, open the app and enter your registered mobile number to receive an OTP verification. Once verified, you can log in without needing a password or email. This convenient method allows for easy access.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal to ensure a smooth process. If you still encounter issues, click "send OTP" and wait, then seek assistance if the OTP doesn't arrive within the given timeframe. If that doesn't work, you can contact the app's support system through live chat for further help.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to customer support for assistance in transferring your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and enjoy the updated app without any problems. Once installed, you can start playing the app as usual.

Most Asked Questions Related To Withdraw In The diamond exchange 9:

Q1: What is the minimum withdrawal amount in the diamond exchange 9?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, the withdrawn amount is limited to the earnings from gaming, excluding bonus collected. Money earned as a bonus cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay occurs when payment processing is slowed down by technical issues or high volume.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by others. It can be withdrawn once you have earned money by playing games with the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings to see if the withdrawal is being processed. If not, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.

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